Microsoft Will Eventually Stop Billing Dormant Xbox Live Gold And Game Pass Subscriptions

Microsoft has announced that it will begin canceling dormant Xbox Live Gold and Game Pass subscriptions, though the consumer protection practice will only be available in the UK for now.

The company has announced this new measure as per a voluntary agreement with the UK’s Competitions and Market Authority (CMA). The CMA has been actively investigating auto-renewal subscriptions for all major gaming platforms since 2019, though neither Sony nor Nintendo has publicly committed to any changes to their services.

Microsoft will begin reaching out to those subscribed to Xbox Live Gold or Game Pass who haven’t used the service in at least one year. It will inform customers how to opt-out of future payments, and those who continue to pay but not use their subscription for another full year (24 total months) will automatically have their service canceled for them.

Continue Reading at GameSpot
Filed under: Video Games

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